voco Times Square South, an IHG Hotel

The location of the hotel is easy and convenient to stay at if you are planning to be downtown most of the time. The staff when I was checking in was really friendly and helpful, and even the housekeeping as well.

Everything was good and we were very please with our visit in New York. It says that breakfast is included, which it is, but it is NOT european continental standard. You need to order one of the selections from the menu. So if you are hungry person that might be too little. Standard room were a bit small.

Very comfortable and clean rooms, great staff (I especially want to give a shoutout to Francisco and Efigenia but EVERYONE was amazing and friendly and welcoming) that made us feel at home (never felt this way before at a hotel), great breakfast (you pick it from the menu, it's not buffet) plus discount at the restaurant for dinner options. I liked how the hotel makes various efforts to make things more green - e.g. they gave us refillable metal water bottles so that we don't buy water nor use plastic cups. There is also two door tags - Do Not Disturb (as in: please come back later) and the other one that signals you don't want cleaning on a given day at all. I encourage you to note that the latter are best to put on display at night so the hotel staff can plan better for the next day - we kept forgetting about that and feeling bad later, though no one ever mentioned it to us. Another thing that I need to mention is that even though check in started at 4pm, we were allowed to check in earlier because the room was free. However, even with no free rooms, we could use a storage room which was super convenient. As for the location, it is very convenient - close to Penn Station and the Empire State Building, with many other interesting landmarks and museums within comfortable walking distance. We also never felt unsafe in the neighborhood. To sum it up, this place exceeded our expectations and we loved it there. If we ever come back to NYC, I'm sure we won't even be looking for any alternatives.

We had to switch hotels last minute and this hotel came up Clutch for us! What seems to be a bad week ahead, Voco provided one of the best stays we could ever hope for. With a comfortable bed, great shower, clean rooms, great view from the upper floor on to the city. Breakfast was tasty, despite being sceptical at first that you order food at the bar, and not a buffet like we all are accustomed to. Breakfast was great, good portions and tasty fresh breakfast every morning. For bonus we could have some free popcorn in the lobby on our way to the city. The hotel provided a room credit of 10$ that can be used at the bar in the evening, it's super confusing at first, but to simplify this, you either get a free beer or a desert or 10$ to close your tab at the bar from the Hotel, a simple nice touch to your stay. We loved everything here and would consider staying again if we ever come back to NYC. Close to the hotel are amazing pizza spot and the metro is right around the corner. The location of the hotel is amazing. Overall one of the best experiences.

Hell’s kitchen is a great place to start off to the city. Subway 42nd street is quickly reached and gets you everywhere. The staff is super friendly and helpful. The breakfast is surprisingly good and fresh for an included breakfast.